Terms and Conditions

Last updated: 13th April 2023

Please read these Terms and Conditions carefully before using the Caring Pharmacy website (“Website”) and any services provided by Caring Pharmacy (“Services”). Caring Pharmacy operates both an online e-commerce store and several physical branches in Australia. By accessing or using the Website and our Services, you agree to be bound by these Terms and Conditions.

  1. General

These Terms and Conditions apply to your use of the Website, our Services, and any purchases you make from Caring Pharmacy. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website and our Services constitutes your acceptance of any changes.

  1. Eligibility

You must be at least 18 years old to create an account, make purchases, or use our Services. By using our Website and Services, you represent that you are at least 18 years old and capable of forming legally binding contracts.

  1. Account Registration

To access certain features of the Website and Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You agree to notify Caring Pharmacy immediately if you suspect any unauthorized access or use of your account.

  1. Pricing and Payment

All prices listed on the Website are in Australian dollars (AUD) and include Goods and Services Tax (GST) where applicable. Prices may change without notice. We accept various payment methods, including credit cards. Payment must be made at the time of purchase, and we reserve the right to cancel any order if payment is not received.

  1. Order Acceptance and Cancellation

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason. We may also cancel your order if we suspect fraud, an unauthorized transaction, or any violation of these Terms and Conditions.

  1. Shipping and Delivery

Caring Pharmacy aims to ship your order promptly, but we cannot guarantee specific delivery dates. Delivery times may vary depending on the availability of products, your delivery address, and other factors beyond our control. You are responsible for providing accurate shipping information, and we will not be liable for any delays or non-delivery due to incorrect or incomplete shipping details.

  1. Returns and Refunds

Please refer to our Returns and Refunds Policy for details on returning products and receiving refunds. By using our Website and Services, you agree to comply with the terms of our Returns and Refunds Policy.

  1. Intellectual Property

All content on the Website, including text, images, logos, graphics, and software, is the property of Caring Pharmacy or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from the Website content without our express written permission.

  1. Limitation of Liability

Caring Pharmacy and its affiliates, directors, employees, or agents will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from your use of the Website, our Services, or any products purchased from Caring Pharmacy.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Caring Pharmacy and its affiliates, directors, employees, and agents from and against any and all claims, damages, costs, and expenses, including legal fees, arising from or related to your use of the Website, our Services, or any products purchased from Caring Pharmacy.

  1. Governing Law and Jurisdiction

These Terms and Conditions, and any disputes arising from or relating to them, shall be governed by the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts located within Australia for the resolution of any disputes arising from or relating to these Terms and Conditions or your use of the Website and Services.

  1. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be deemed replaced by a valid and enforceable provision that most closely reflects the original intent of the parties.

  1. Waiver

No failure or delay by Caring Pharmacy in exercising any right, power, or remedy under these Terms and Conditions shall operate as a waiver of that right, power, or remedy, nor shall any single or partial exercise of any right, power, or remedy preclude any other or further exercise of that right, power, or remedy.

  1. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies or terms referenced herein, constitute the entire agreement between you and Caring Pharmacy concerning your use of the Website and Services and supersede all prior agreements, understandings, or representations, whether written or oral, between you and Caring Pharmacy.

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions or your use of the Website and Services, please contact us.

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