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Terms and Conditions

General Use of Website
Welcome to caringpharmacy.com.au. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website. These terms apply to all users of the site, including customers, browsers, and anyone accessing our services.

About Our Business
Caring Pharmacy operates an online store offering non-prescription pharmacy products, health goods, and related items. All products sold on this website are intended for general use and are not a substitute for professional medical advice, diagnosis, or treatment.

Medical Disclaimer
The information provided on this website is for general informational purposes only. We do not provide medical advice. You should always consult with a qualified healthcare professional before using any product, especially if you are pregnant, nursing, taking medication, or have a medical condition. We are not responsible for any health outcomes resulting from the use of products purchased through this website.

Product Information and Availability
We make every effort to ensure that product descriptions, images, and information are accurate. However, errors may occur. Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

Pricing and Pricing Errors
All prices listed on this website are in Australian Dollars (AUD). While we strive to ensure that all pricing is correct, errors may occur due to technical issues, human error, or system faults. We reserve the right to correct any pricing errors at any time without notice. If an order is placed with an incorrect price, we reserve the right to cancel or refuse that order. We are not liable for any loss or inconvenience caused by pricing inaccuracies.

Orders and Acceptance
By placing an order, you are making an offer to purchase products. All orders are subject to acceptance by us. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or payment issues. Once your order is confirmed, you will receive a confirmation email, but this does not guarantee acceptance of the order.

Payment
All payments must be made at the time of purchase using the payment methods available on the website. You agree to provide accurate and complete payment information. We reserve the right to cancel orders if payment cannot be processed or verified.

Shipping and Delivery
We aim to process and dispatch orders promptly. However, delivery times are estimates only and may vary depending on location and external factors. We are not responsible for delays caused by couriers, postal services, or unforeseen circumstances. Risk of loss or damage to products passes to you upon delivery.

Returns and Refunds
Please refer to our Returns Policy for details on returns, exchanges, and refunds. We comply with Australian Consumer Law. Nothing in these Terms excludes your rights under applicable consumer protection laws.

Limitation of Liability
To the maximum extent permitted by law, Caring Pharmacy is not liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of this website or purchase of products. This includes but is not limited to loss caused by incorrect information, product misuse, pricing errors, or website interruptions. You use this website at your own risk.

Accuracy of Website Content
We do not guarantee that all information on this website is accurate, complete, or current. Content may be updated, changed, or removed at any time without notice. We are not responsible for any reliance placed on information provided on this website.

Intellectual Property
All content on this website, including text, images, graphics, logos, and design, is owned by or licensed to Caring Pharmacy unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.

Third Party Trademarks
Any trademarks, brand names, product names, or logos displayed on this website belong to their respective owners. These are used for identification and descriptive purposes only. Caring Pharmacy does not claim ownership of any third-party trademarks.

User Conduct
You agree not to use this website for any unlawful purpose or in any way that may harm the website or its users. You must not attempt to gain unauthorized access to any part of the website or interfere with its operation.

Privacy and Data Collection
We collect personal information to process orders, provide customer service, and conduct marketing activities. By using this website, you consent to the collection, use, and storage of your information. We may use your data for email marketing, promotions, and advertising in accordance with applicable laws. You can opt out of marketing communications at any time.

Third Party Links
This website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, accuracy, or practices of any third-party websites.

Website Availability
We do not guarantee that the website will be available at all times or free from errors, viruses, or interruptions. We reserve the right to modify, suspend, or discontinue the website at any time without notice.

Indemnity
You agree to indemnify and hold harmless Caring Pharmacy from any claims, damages, losses, or expenses arising from your use of the website or breach of these Terms and Conditions.

Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms regularly. Continued use of the website constitutes acceptance of any changes.

Governing Law
These Terms and Conditions are governed by the laws of Western Australia, Australia. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Western Australia.

Contact Information
If you have any questions about these Terms and Conditions, please contact us via our website or email.

Last updated: 18 March 2026